There are always many questions to be answered. We answer them promptly. Call 7070-208-2801 or ONLYAMERICANMADE@GMAIL.COM
We only sell to brick and mortar shops. In loyalty to our re-sellers, we will not be sold online. We have a very extensive catalog including many unique display options. To protect our re-sellers, we ask that you request a catalog by phone or email.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. just call 707-208-2801
What’s your return policy?
We value our customers and make every effort to be clear and fair.
Guarantee policy: 6 months return guarantee for a full refund on unsold memory bracelets and memory earrings and memory necklaces only if purchased in a display package. All jewelry must be returned in re-sellable condition. Refund is less $200 for Dual spinner if not returned in reusable condition, less $50 if returned in usable condition; less $400 for small custom laser display if not returned in usable condition, less $75 if returned in usable condition. Displays must be returned in re-sellable order. No refunds on any jewelry unless display is returned in reusable condition. DISPLAYS ARE THE SOLE PROPERTY OF NUAMERICAN AND MUST BE RETURNED IF 9 MONTHS HAVE PASSED WITHOUT AN ORDER. NO OTHER JEWELRY BY ANY OTHER MANUFACTURER MAY BE PUT ON OUR DISPLAYS. All returns and damage claims require a return authorization. Damage claims must be made within 5 days of receipt. There is no return guarantee for floor display packages. If a localization/customization fee was charged upfront, there is no return fee for jewelry. If no localization/customization fee was charged upfront, a $1.25 fee per piece will be charged. 6-month term begins on the invoice date of the first order only.